The questions 👇🏻

  • Can you describe a time when you had to quickly adapt to a new situation or work environment? What steps did you take to adjust, and what was the outcome?
  • How do you stay current with changes and developments in your industry or field? Can you give an example of a time when you used this knowledge to adapt to a new situation?
  • Can you tell me about a time when you had to change your approach to a project or task due to new information or feedback? What steps did you take to adjust, and what was the outcome?
  • How do you approach working with people who have different work styles or perspectives than you? Can you give an example of a time when you successfully worked with someone who had a very different approach to work than you?
  • Can you describe a time when you had to work outside of your comfort zone? What steps did you take to adapt, and what was the outcome?
  • How do you handle unexpected or unforeseen challenges in your work? Can you give an example of a time when you successfully navigated a difficult situation?
  • Can you tell me about a time when you had to learn a new skill or take on a new responsibility? What steps did you take to adapt, and what was the outcome?
  • What do you think are the most important skills for being adaptable in the workplace? 
  • Describe a major change that occurred in a job that you held. How did you adapt to this change? 
  • Tell us about a situation in which you had to adjust to changes over which you had no control. How did you handle it? 
  • Tell us about a time that you had to adapt to a difficult situation. 
  • What do you do when priorities change quickly? Give one example of when this happened.
  • Tell me about your process for settling into a new job. If you were successful, how would you spend your first month in this job?
  • What systems do you put in place for yourself when doing admin heavy tasks to ensure your work is accurate?
  • Can you describe a time when you had to ensure that a project or task was completed accurately and to a high level of quality? What was your approach to ensuring accuracy, and how did you verify the results?
  • Can you give an example of a time when you caught an error or mistake that others had missed? How did you identify the error, and what was the outcome?
  • How do you ensure you complete your work accurately and avoid mistakes or errors?
  • Can you give an example of a time when you had to follow a complex set of instructions or procedures to complete a task accurately? How did you ensure that you followed the instructions correctly, and what was the outcome?
  • Can you describe a situation where you had to analyse large amounts of data or information to identify trends or patterns? How did you ensure the accuracy of your analysis?
  • Some tasks can be quite mundane or repetitive, but still very important. How do you approach these tasks to ensure you do not fall into ‘auto-pilot’ and focus on your attention to detail?
  • What steps do you take in your role to ensure you have a good understanding of the business and how it operates?
  • Can you describe your understanding of the market and industry in which our company operates? What trends or factors do you think are important to consider in this market?
  • Can you tell me about a time when you identified a new business opportunity or market trend? What steps did you take to capitalise on that opportunity, and what was the outcome?
  • How do you stay informed about changes and developments in the industry? Can you give an example of a time when you used this knowledge to make a strategic decision?
  • Can you describe a time when you had to analyse financial data or metrics to make a business decision? What steps did you take to analyse the data, and what was the outcome?
  • How do you approach risk management in business decisions? Can you give an example of a time when you successfully navigated a risky situation in business?
  • Can you tell me about a time when you had to negotiate a business deal or contract? What steps did you take to prepare for the negotiation, and what was the outcome?
  • How do you approach understanding and managing the competition in the market? Can you give an example of a time when you successfully navigated a competitive situation?
  • How do you approach managing change in the workplace? 
  • Can you give an example of a time when you successfully navigated a major change or transition?
  • Can you describe a time when you had to lead or manage a significant change initiative in your work? What were the key challenges you faced, and how did you address them?
  • How do you approach preparing and communicating change to stakeholders? Can you give an example of a time when you effectively communicated change to stakeholders?
  • Can you tell me about a time when you had to manage resistance to change within a team or organization? How did you approach the situation, and what steps did you take to address the resistance?
  • How do you approach identifying and addressing potential risks or challenges associated with a change initiative? Can you give an example of a time when you successfully managed risks associated with a change initiative?
  • Can you describe a time when you had to adapt or pivot a change initiative based on feedback or new information? How did you approach the situation, and what was the outcome?
  • How do you approach measuring the effectiveness of a change initiative? Can you give an example of a time when you successfully measured the effectiveness of a change initiative?
  • Can you tell me about a time when you had to lead a team through a major change or transition? How did you approach leading the team through the change, and what was the outcome?
  • Can you tell me about a time when you did not manage change well. What happened, and what did you learn from this?
  • What do you think are the most important skills for effective change management?
  • Can you describe a situation where you had to handle a difficult conversation with a colleague or a client? How did you approach the conversation, and what was the outcome?
  • How do you tailor your communication style to fit different audiences or situations?
  • Can you tell me about a time you had to adjust your communication with someone who has a different communication style to you?
  • Tell us about a time when you had to present complex information. How did you ensure that the other person understood? 
  • Can you provide an example of a time when you needed to work closely with someone else to achieve a common goal? How did you ensure you were able to communicate and collaborate effectively?
  • What would you say you need to improve on in regards to your communication skills?
  • How do you ensure that you are actively listening to others during conversations or meetings?
  • How do you handle miscommunications or misunderstandings in the workplace? What steps do you take to resolve these issues?
  • Can you describe a situation where you had to influence and persuade others to accept your point of view? How did you communicate your ideas effectively, and what was the outcome?
  • How do you handle conflicts or disagreements with colleagues or clients? Can you provide an example of a time when you successfully resolved a conflict through effective communication?
  • Can you tell me about a time when your communication skills and approach improved a situation?
  • Describe a situation when you were able to strengthen a relationship by communicating effectively. What made your communication effective? 
  • Describe a situation where you felt you had not communicated well. How did you correct the situation?
  • Describe a time when you were able to effectively communicate a difficult or unpleasant idea to someone. 
  • Can you tell me about a time when you made a mistake, and you needed to communicate to those it impacted. How did you go about this?
  • What is one thing you do when preparing written communication to ensure it is going to be well received?
  • Unfortunately there will always be people in the workplace that we do not get on well with, but may still need to work closely with them. Give me an example of a time when you were able to successfully communicate with another person, even when that individual may not have personally liked you, or vice versa. 
  • Have you ever had to “sell” an idea to your co‐workers or group? How did you do it? Did they “buy” it? 
  • How do you keep your manager or stakeholders informed about what you are working on and/or what you need from them?
  • How do you go about explaining a complex technical problem to a person who does not understand technical jargon? 
  • Tell me about a time you needed to deliver the same message to two vastly different people or audiences, and how you tailored that message to suit each of them.
  • What kinds of communication situations cause you difficulty? Give an example. 
  • Tell us about a recent successful experience in making a speech or presentation. How did you prepare? What obstacles did you face? How did you handle them? 
  • Tell us about a time when you and your manager disagreed but you still found a way to get your point across. 
  • Tell me about a situation when you had to speak up (be assertive) in order to get a point across that was important to you. 
  • There are many different ways to communicate, for example in person, email, on the phone. Do you have preferences for how you deliver certain types of communication?
  • Tell me about a time in which you had to use your written communication skills in order to get an important point across. 
  • Tell me about a time you had to give bad news to a someone, how did you go about it?
  • Which are you stronger at, written or verbal communication? How do you use this to your advantage?
  • Can you tell me about a time when you had to make a tough decision as a leader? What factors did you consider, and how did you communicate the decision to your team?
  • How do you influence people in a situation with conflicting agendas?
  • Have you ever had to make a decision that was unpopular or controversial? How did you communicate your decision to others, and how did you handle any pushback?
  • How do you approach giving or receiving feedback in the workplace? Can you give an example of a time when you effectively gave or received feedback?
  • Tell me about a time you needed to get information from someone who wasn’t very responsive. What did you do?
  • Can you describe a time when you faced a major challenge or setback in your work? How did you respond to the situation, and what was the outcome?
  • Describe a situation where you faced a stressful challenge, problem, or obstacle. How did you handle it, and what was the outcome?
  • Can you tell me about a time when you had to remain calm and composed under pressure? What strategies did you use?
  • How would I know that you are feeling stressed or overwhelmed? What does that look like for you?
  • What would you classify as a ‘crisis’ at work?
  • If you are feeling angry about something at work, what do you do?
  • Have you ever had a conflict with a coworker or manager? How did you handle it, and what did you learn from the experience?
  • How do you manage stress in your personal and professional life? Do you have any particular techniques or coping mechanisms that help you stay composed?
  • Describe a time when you have had to help resolve a tense situation in the workplace?
  • What advice do you or would you give others who are angry or frustrated about something in the workplace?
  • Imagine you are working on a significant project with a tight deadline, and you receive unexpected news that could potentially create a huge setback. How would you react, and what steps would you take to address the situation?
  • Tell me about a time when you made a mistake or faced a setback. How did you respond, and what did you learn from the experience?
  • Can you give me an example of a situation where you had to deal with an upset or angry customer? How did you remain calm and resolve the issue?
  • What do you think are the most important things to do to stay composed in difficult situations? 
  • Can you describe a time when you received negative feedback or criticism on your work? How did you respond to the feedback, and what steps did you take to improve your work?
  • Can you tell me about a time when you had to persevere through a difficult or unpleasant task or situation? What steps did you take to stay motivated and focused, and what was the outcome?
  • What was the last big mistake you made? What steps did you take to rectify this mistake?
  • Tell me about a time you failed. What did you to to pick yourself up and try again?
  • Tell me about a time an unexpected problem derailed your planning. How did you recover?
  • Can you tell me about a time when you had to resolve a conflict with a coworker or manager? What steps did you take to address the issue, and what was the outcome?
  • How do you approach conflicts in the workplace? Do you have a particular strategy or framework that you use?
  • Have you ever had to mediate a conflict between two coworkers or team members? How did you approach the situation, and what was the result?
  • Can you give me an example of a time when you had to give feedback to someone who was not receptive to it? How did you handle the situation?
  • Have you ever had to make a difficult decision that resulted in conflict with a coworker or manager? How did you manage the situation, and what did you learn from it?
  • How do you ensure that conflicts are resolved in a fair and respectful manner? What principles or values guide your approach?
  • What do you think are the most important skills for effective conflict management? How do you cultivate those skills in yourself?
  • Tell me about a time that you disagreed with a colleagues viewpoint or idea. How did you communicate your opposition and what was the result?
  • Describe a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions.
  • When you feel that a situation may be escalating, what steps do you take to ensure you can avoid or minimise conflict?
  • How do you deal with angry customers who complain about your products/services?
  • How would you react if a coworker blamed you for something incorrectly (eg. missing a deadline) during a meeting?
  • Can you describe a project or initiative where you were able to use creativity to solve a problem or come up with a new idea?
  • How do you approach brainstorming sessions? What techniques do you use to generate new ideas?
  • Tell me about a time you had to ‘think outside the box’ or come up with a creative solution to a problem.
  • Have you ever implemented a creative solution that was initially met with resistance or skepticism from others? How did you overcome those challenges?
  • Can you tell me about a time when you had to think outside the box to find a solution to a problem?
  • How do you stay inspired and motivated to come up with new and innovative ideas? Do you have any specific habits or practices that help you stay creative?
  • Have you ever taken a creative risk that didn’t pay off? How did you respond, and what did you learn from the experience?
  • Can you give an example of how you have used creativity to improve a process or streamline a workflow?
  • Give an example of a situation where you solved a problem in a creative way.
  • What is the most creative or innovative project you have worked on, and why?
  • How do you approach innovation and creativity in your work? Can you give an example of a time when you successfully introduced a new idea or process?
  • Can you describe a time when you came up with an innovative solution to a problem at work? What was the problem and how did you approach it?
  • Have you ever implemented a new process or idea in your previous role that improved efficiency or productivity? How did you come up with the idea, and what was the outcome?
  • What do you think is the most innovative project you have worked on? Can you describe your role in that project and how your contribution added value?
  • How do you keep up with emerging trends and technologies in your field? Can you give an example of how you have used this knowledge to introduce something new or improve an existing process?
  • Have you ever taken an existing product or service and made it better? Can you explain how you improved it and what the impact was?
  • How do you foster a culture of innovation in your team or organisation? 
  • Can you describe some initiatives you have led or participated in to encourage innovation?
  • Can you think of a situation where innovation was required at work? What did you do in this situation?
  • Describe something that you have implemented at work. What were the steps used to implement this? 
  • Describe the most creative work‐related project which you have carried out. 
  • Give me an example of when you took a risk to achieve a goal. What was the outcome? 
  • There are many jobs in which well‐established methods are typically followed. Give a specific example of a time when you tried some other method to do the job. 
  • Can you describe a time when you went above and beyond to provide exceptional customer service? What did you do, and what was the outcome?
  • How do you handle difficult or angry customers? Can you give me an example of a situation where you successfully de-escalated a conflict with a customer?
  • Can you tell me about a time when you had to balance the needs of multiple customers or stakeholders? How did you prioritise their needs, and what did you do to ensure that everyone was satisfied?
  • Have you ever received negative feedback from a customer? How did you respond, and what did you do to address the situation?
  • How do you ensure that customers feel valued and heard? Can you give an example of a situation where you used active listening skills to understand a customer’s needs and concerns?
  • Can you tell me about a time when you had to handle a sensitive or confidential customer issue? How did you maintain the customer’s trust while also resolving the issue?
  • How do you stay up-to-date with the products or services you offer to customers? Can you give an example of a time when your knowledge helped you provide better service to a customer?
  • What do you think are the most important qualities for providing excellent customer service? 
  • Knowing what you know about our business, what do you think a strong customer experience would look like?
  • What would you do if you didn’t know how to best help a customer?
  • What do you enjoy most about customer service?
  • How do you approach building and maintaining relationships with customers? Can you give an example of a long-term relationship you have built with a customer?
  • Give me an example of how you’ve demonstrated an understanding of customer needs?
  • Describe a time when it was especially important to make a good impression on a customer. How did you go about doing so?
  • Give me an example of a time when you didn’t meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
  • When you’re working with a large number of customers, it can be tough to deliver excellent service to them all. How do you go about ensuring you can service multiple customers at once?
  • Can you describe a situation where you had to make a difficult decision, and what factors did you consider before making the decision?
  • Can you describe a situation where you had to make a decision with limited information? What factors did you consider, and how did you arrive at a decision?
  • Can you describe a situation where you had to make a decision with conflicting information or priorities? What factors did you consider, and how did you arrive at a decision?
  • Can you describe a situation where you had to analyse data to make a decision? What approach did you take, and how did you ensure that your decision was informed by accurate and relevant data?
  • Take me through your approach and decision-making process when you are faced with a problem. What steps do you take alone before seeking support from your manager?
  • How do you approach decision-making? Do you have a particular process or framework that you use?
  • Have you ever had to make a decision that involved balancing competing priorities or trade-offs? How did you approach the situation, and what was the result?
  • Can you tell me about a time when you made a decision that turned out to be the wrong one? How did you respond, and what did you learn from the experience?
  • How do you ensure that your decisions are ethical and align with your values? Can you give an example of a decision you made that required ethical considerations?
  • What do you think are the most important qualities for effective decision-making? 
  • Tell me about a big decision you’ve made recently. How did you go about it?
  • Tell me about a time that you made a decision and then changed your mind. What happened?
  • Discuss an important decision you have made regarding a task or project at work. What factors influenced your decision? 
  • Give an example of a time in which you had to be relatively quick in coming to a decision. How did you make the decision quickly? 
  • Give an example of a time when there was a decision to be made and procedures were not in place? 
  • How do you go about developing information to make an important decision?
  • Do you prefer to work with the “big picture” or the “details” of a situation? Give me an example of an experience that illustrates your preference.
  • Describe a situation when you demonstrated initiative and took action without waiting for direction. What was the outcome?
  • Tell me about a time when you made a mistake when delegating work? What happened, and what did you learn from it?
  • Can you describe a time when you had to delegate a task or project to someone else? What was the project, and how did you choose the person to delegate to?
  • How do you approach delegation? Do you have a particular process or framework that you use?
  • Can you give an example of a time when you successfully delegated a task to someone who had limited experience or expertise in that area? How did you ensure that they had the support and resources they needed to succeed?
  • Have you ever had to delegate a task to someone who was resistant or hesitant to take it on? How did you handle the situation, and what was the outcome?
  • Can you tell me about a time when you had to delegate tasks to multiple people or teams? How did you prioritise the tasks, and how did you ensure that everyone was working towards the same goal?
  • How do you monitor progress and provide feedback to people you have delegated tasks to? 
  • Can you tell me about a time when you had to delegate a task to someone who ended up not meeting your expectations? How did you address the situation, and what did you learn from it?
  • What considerations do you make when deciding who to delegate tasks to?
  • Can you describe your approach to delegating tasks to others? How do you ensure that delegated tasks are completed on time and to the expected standard?
  • Can you describe a situation where you had to manage a difficult team member? How did you approach the situation, and what was the outcome?
  • Can you describe your management style? 
  • How do you like to be managed? Is this different to or the same as you like to manage others?
  • Can you give an example of a time when you had to manage a difficult situation or conflict within your team? How did you handle the situation, and what was the outcome?
  • How do you set goals and expectations for your team?
  •  Can you give an example of a time when you successfully helped a team member improve their performance?
  • Can you tell me about a time when you had to make a difficult staffing decision, such as dismissing or promoting an employee? How did you approach the situation, and what was the outcome?
  • How do you prioritise and manage your own workload as a manager? Can you give an example of a time when you successfully balanced your own responsibilities with those of your team?
  • Can you describe a situation where you had to make a tough decision that had implications for your team’s morale or motivation? How did you communicate your decision, and how did you address any concerns or pushback?
  • How do you develop your team members? Can you give an example of a time when you helped a team member develop new skills or advance in their career?
  • What do you think are the most important qualities for effective management? How do you cultivate those qualities in yourself and your team?
  • Can you tell me about a project or task where you had to delegate tasks to team members? How did you ensure that everyone understood their roles and responsibilities, and what was the outcome?
  • How do you approach managing your workload and responsibilities within a team? Can you give an example of a time when you effectively managed your workload while also supporting your team members?
  • Describe a situation in which you were able to positively influence the actions of others in a desired direction. 
  • Describe a situation where you were able to use persuasion to successfully convince someone to see things your way. 
  • Have you ever had to persuade a group to accept a proposal or idea? How did you go about doing it? What was the result? 
  • Have you ever had to persuade a peer or manager to accept an idea that you knew they would not like?
  •  Describe the resistance you met and how you overcame it. How do you get a peer or colleague to accept one of your ideas? 
  • Tell us about a time when you had to convince someone in authority about your ideas. How did it work out? 
  • Tell us about a time when you used facts and data to persuade someone to accept your recommendation. 
  • Tell us about a time when you used your abilities to gain support for what initially had strong opposition. 
  • Tell us about a time when you were able to successfully influence another person.
  • Can you describe a time when you had to convince someone to change their mind about something? What was the situation, and how did you go about persuading them?
  • Can you give an example of a time when you had to sell an idea or proposal to a skeptical audience? How did you prepare for the presentation, and what tactics did you use to win their support?
  • How do you handle objections or resistance to your ideas or proposals? Can you describe a situation where you faced significant resistance, and how did you overcome it?
  • How do you tailor your message to different audiences or stakeholders? Can you describe a situation where you had to adapt your communication style to be more persuasive?
  • Can you give an example of a time when you had to influence a decision that was outside of your area of expertise or authority? How did you go about persuading the relevant stakeholders, and what was the outcome?
  • Can you describe a time when you successfully built a relationship with someone from a different background or perspective? What did you do to establish rapport, and what was the outcome?
  • Can you tell me about a time when you had to work with someone who had a different communication style or personality than your own? How did you adapt to the situation, and what did you learn from it?
  • How do you approach giving and receiving feedback? Can you give an example of a time when you successfully gave constructive feedback to a colleague or team member?
  • Can you describe a situation where you had to work with a difficult or challenging team member? How did you approach the situation, and what was the outcome?
  • Can you give an example of a time when you successfully resolved a conflict or disagreement with a colleague or team member? What did you do to address the situation, and what was the outcome?
  • How do you approach building trust and credibility with your colleagues or team members? 
  • Can you give an example of a time when you successfully built trust in a work relationship?
  • How do you approach networking and building professional relationships outside of your immediate team or department? Can you give an example of a time when you successfully established a professional connection?
  • How do you maintain good working relationships with your colleagues?
  • How do you approach understanding and responding to the emotions of others? Can you give an example of a time when you successfully responded to the emotions of a colleague or team member?
  • Can you tell me about a time when you had to demonstrate empathy in the workplace? How did you approach the situation, and what was the outcome?
  • Can you tell me about a time when you had to lead a team through a difficult or uncertain period? How did you provide direction and support, and what was the outcome?
  • What do you think is the difference between leadership and management? 
  • How would you describe your leadership style?
  • Tell me about a leader that you admire, and what you have learnt from their leadership style
  • Can you tell me about a time when you had to coach or mentor a team member to improve their performance? What approach did you take, and what was the outcome?
  • Can you describe a situation where you had to resolve a conflict within your team? What approach did you take, and what was the outcome?
  • Can you describe a time when you demonstrated strong leadership skills? What was the situation, and how did you lead your team through it?
  • Can you describe a time when you had to lead and motivate a team to achieve a specific goal? What approach did you take, and what was the outcome?
  • How do you approach building and maintaining strong relationships with your team members? 
  • Can you give an example of a time when you successfully managed a difficult interpersonal situation within your team?
  • How do you motivate and inspire your team members to achieve their goals and perform at their best? 
  • Can you give an example of a time when you successfully motivated a team to achieve a challenging goal?
  • Can you describe a time when you had to lead a team through a period of change or uncertainty? How did you approach the situation, and what was the outcome?
  • How do you approach giving feedback and coaching to your team members? 
  • Can you give an example of a time when you successfully helped a team member improve their performance?
  • Can you describe a situation where you had to lead a team that was experiencing conflict or low morale? How did you approach the situation, and what was the outcome?
  • What do you think are the most important qualities for effective leadership? How do you cultivate those qualities in yourself and your team?
  • Describe a project where you had to use different leadership styles to reach your goal.
  • Have you ever had to adapt your leadership style to get different results at different times?
  • Can you tell me about a time when you had to take a leadership role within a team? What steps did you take to lead effectively, and what was the outcome?
  • Describe a time when you had to step up and demonstrate leadership skills even though you were not in a management role
  • Can you describe a time when you successfully motivated a team to achieve a challenging goal? What did you do to inspire and motivate your team, and what was the outcome?
  • How do you approach identifying and addressing demotivating factors within a team or person? Can you give an example of a time when you successfully addressed a demotivating factor?
  • Can you tell me about a time when you had to adapt your motivational approach to fit the needs and preferences of a particular team member? How did you approach the situation, and what was the outcome?
  • How do you approach celebrating and recognising individual and team achievements? Can you give an example of a time when you successfully recognized a team member or team achievement?
  • Can you describe a situation where you had to motivate a team that was experiencing low morale or burnout? How did you approach the situation, and what was the outcome?
  • How do you approach giving feedback and coaching to team members to help them achieve their goals? 
  • Can you give an example of a time when you successfully helped a team member improve their performance through feedback and coaching?
  • Can you describe a situation where you had to motivate a team to embrace a new process, tool, or technology? How did you approach the situation, and what was the outcome?
  • What do you think are the most important factors for motivating and engaging team members?
  • Can you describe a time when you identified a problem, and share what steps you took to solve it?
  • Can you tell me about a time when you had to troubleshoot a technical issue or solve a complex technical problem? What steps did you take, and what was the outcome?
  • Can you provide an example of a time when you had to think creatively to solve a problem? What approach did you take, and what was the outcome?
  • Can you describe a situation where you had to work with a team to solve a problem? What role did you play, and how did you contribute to the team’s success?
  • Can you tell me about a time when you had to adapt to unexpected circumstances to solve a problem? What steps did you take, and what was the outcome?
  • Can you provide an example of a time when you had to identify and evaluate potential solutions to a problem? What factors did you consider before selecting a solution, and how did you evaluate the effectiveness of the solution?
  • Tell me about a time that you predicted a future problem, and what steps did you take to avoid it happening?
  • Describe a situation at work when you were faced with a problem you could not solve. What did you do?
  • In your opinion, what makes you a good problem solver?
  • Can you tell me about a time when you had to innovate and come up with a new approach to a problem due to limited information or resources? How did you come up with the new approach, and what was the outcome?
  • Can you describe a complex project that you successfully managed? What were the key challenges you faced, and how did you address them?
  • How do you approach project planning and scoping? Can you walk me through your process for creating a project plan?
  • Can you tell me about a time when you had to manage changes to a project scope or timeline? How did you approach the situation, and what steps did you take to manage the changes?
  • How do you approach stakeholder management in a project? Can you give an example of a time when you effectively managed stakeholders in a project?
  • Can you describe a project where you had to manage multiple competing priorities? How did you prioritize tasks and manage the competing demands?
  • How do you approach project risk management? Can you give an example of a time when you successfully identified and managed project risks?
  • Can you tell me about a time when you had to lead a project team through a challenging situation? How did you approach the situation, and what was the outcome?
  • What do you think are the most important skills for effective project management?
  • Describe one of your current or recently completed projects, setting out the risks involved. How did you make decisions? How do you know that you made the correct ones?
  • Can you describe your sales process? How do you approach prospecting, qualifying, and closing deals?
  • There is a lot of balancing required of you in the day to meet your targets, support customers and meet the demands of the role, how do you structure and plan your day to ensure you can effectively manage your time?
  • Tell me about a time that you overcame a customer’s objection to close a sale.
  • How do you stay informed about your customers and their needs? Can you give an example of a time when you used this knowledge to close a deal or provide better service to a customer?
  • Can you tell me about a time when you had to overcome a challenging sales objection from a customer? How did you handle the objection, and what was the outcome?
  • Can you describe a complex or high-value sale you have closed? What steps did you take to win the deal, and what was the outcome?
  • How do you approach setting and achieving sales targets? Can you give an example of a time when you exceeded your sales targets?
  • Can you tell me about a time when you had to collaborate with other departments or teams to close a sale or provide better service to a customer? How did you approach the collaboration, and what was the outcome?
  • What do you think are the most important skills for successful sales? 
  • Describe how you prepare for a sales call for a new client. 
  • How do you go about making cold calls? 
  • How have your sales skills improved over the past three years?
  • Tell us about your most difficult sales experience.
  • Do you have a go-to sales technique or framework that you like to use?
  • Have you ever had a situation when a customer wanted to purchase something, but you felt there was a better solution for them. What did you do, and did you influence them to change their mind?
  • How do you stay up to date with industry trends and competitive landscape? Can you give an example of a time when you used this knowledge to make a strategic decision?
  • Can you tell me about a time when you had to develop a strategic plan or vision for a team or organisation? What steps did you take, and what was the outcome?
  • Can you describe a situation where you had to balance competing priorities or perspectives to make a strategic decision? How did you approach the situation, and what was the outcome?
  • How do you approach risk management in your work? Can you give an example of a time when you had to manage risk in a strategic decision?
  • What do you think are the most important skills for strategic thinking? How do you cultivate those skills in yourself and your team?
  • Can you describe a situation where you had to pivot or change course in response to a change in market conditions or customer needs? How did you approach the situation, and what was the outcome?
  • How do you stay informed about changes and trends in your industry or field? Can you give an example of a time when you successfully adapted to a new trend or technology?
  • How do you approach risk management and risk mitigation in your work? Can you give an example of a time when you successfully managed risk in a project or initiative?
  • Can you describe a situation where you had to balance short-term and long-term goals or priorities? How did you approach the situation, and what was the outcome?
  • What does it mean to you to be strategic?
  • How do you ensure you are able to operate strategically?
  • Can you describe your approach to managing your workload and priorities?
  • How do you determine what tasks to focus on first?
  • Can you tell me about a time when you had to manage multiple projects or tasks simultaneously?
  • What steps did you take to stay organised and ensure everything was completed on time?
  • What tools do you use to manage your time? Eg your calendar, to-do lists, reminders, post-it notes
  • Can you describe a time when you had to prioritise tasks to meet a deadline? How did you determine which tasks were most important, and how did you manage your time to complete them?
  • Can you provide an example of a project or task where you had to work with competing priorities or constraints? How did you prioritise, and what was the outcome?
  • Can you describe your typical approach to managing your time and prioritising tasks? How do you ensure that you are able to meet your deadlines and goals?
  • How do you handle competing priorities or unexpected tasks that arise during the day? Can you give an example of a time when you successfully managed competing priorities or unexpected tasks?
  • Can you tell me about a time when you had to manage a complex project or initiative with multiple deadlines and stakeholders? How did you approach the situation, and what was the outcome?
  • How do you ensure that you are able to balance your workload and avoid burnout or overload? 
  • Can you tell me about a time when you had to manage a situation where you were facing a tight deadline or time constraint? How did you approach the situation, and what was the outcome?
  • How do you approach managing your email and other communications to ensure that you are able to respond to messages in a timely manner?
  •  Can you give an example of a time when you successfully managed your email and communication workload?Can you describe a time when you had to create or implement a system or process to improve efficiency or productivity? What steps did you take to create the system, and what was the outcome?
  • Tell me about a time your responsibilities got a little overwhelming. What did you do?
  • Tell me about a time you set a goal for yourself. How did you go about ensuring that you would meet your objective?
  • Describe a time when you were asked to keep information confidential
  • Give examples of how you have acted with integrity in your job/work relationship. 
  • If you can, tell about a time when your trustworthiness was challenged. How did you react/respond? 
  • On occasion we are confronted by dishonesty in the workplace. Tell about such an occurrence and how you handled it. 
  • Tell us about a specific time when you had to handle a tough problem which challenged you ethics or morales 
  • Can you give an example of a time when you had to admit to making a mistake? How did you rectify the situation, and what did you learn from it?
  • Can you describe a situation where you had to confront a colleague or supervisor about a dishonest or unethical action? How did you handle the situation, and what was the outcome?
  • How do you ensure that your actions align with your values and principles? Can you give an example of a time when you had to compromise your values, and how did you handle it?
  • Have you ever been in a position where you had to disclose confidential information? How did you handle the situation and ensure that the information was protected?
  • How do you handle situations where you have to choose between doing what’s right and doing what’s easiest? Can you give an example of a time when you had to make such a choice?

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